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Update on CVS deals

November 28th, 2008 at 01:09 am

The good news: I went today and found everything I had on my list from yesterday. I also came out ahead by $20 ECBs.

The bad news: The manager decided I was doing too well on my deals and would not allow me to use my $10 off $50 CVS coupon or my $2 off $10 CVS coupon. She claimed that corporate changed the registers so that "people can't keep using ECBs to get ECBs".

I plan on calling CVS customer care on Monday and asking for a $10 credit if this woman denied my coupons for no reason as I suspect. I followed all the rules and I should be able to use the coupons they give me. Otherwise why would they give them to me?!

Update 11/29/08: I spoke to corporate and found out that this manager was LYING to me as I suspected. The corporate CSR was very nice but told me I would have to go back and return everything and re-do the transaction to be able to use my coupons. I did not feel like all that trouble. They did say that if it happens again to have the manager call them directly and they can tell her to put it through. I think it is a shame that their own store managers do not know the rules and do not even care to learn. Very sad and frustrating.

2 Responses to “Update on CVS deals”

  1. lizajane Says:

    Good for you (both on the deals and calling)! With any luck they will send you a gift card for $10 and then you can use it for whatever you want, whenever you want, and not have to "roll" the ECBs. I've never been fortunate enough to make them want to change the rules just for me, but sometimes I think I'm close. They act MAD that you're smart enough to get good deals, and I don't understand that at all.

  2. Barbara Miner Says:

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